My Cognitive Connection

Our Policies & Fees at My Cognitive Connection

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At My Cognitive Connection, we are committed to providing high-quality ADHD coaching services to individuals, families, and professionals. We understand that navigating ADHD challenges can be complex, which is why we offer personalized coaching sessions designed to meet the unique needs of each client. We believe in transparency and clear communication, so our policies, fees, and payment procedures are designed to make your experience as smooth and straightforward as possible.

Below, you'll find important information regarding our policies and fees, as well as details about insurance and reimbursement options.

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Service Fees & Pricing

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At My Cognitive Connection, we offer a range of ADHD coaching services designed to support individuals across different age groups and needs. Our pricing reflects the level of care, attention, and expertise that our coaches bring to each session. We offer 45-minute and 90-minute sessions, as well as introductory 30-minute sessions at a discounted rate.

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We strive to ensure that our pricing is competitive while reflecting the high level of expertise and personalized care we provide in every session. We also offer introductory 30-minute sessions at $95, which allow new clients to get a feel for our approach and determine whether coaching is the right fit for their needs.

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Out-of-Network Provider & Insurance Reimbursement

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My Cognitive Connection is an out-of-network provider for health insurance. This means that we do not directly accept insurance payments for our services. However, many clients can still receive reimbursement through their insurance plan by submitting a superbill. A superbill is a detailed invoice containing all necessary information about your coaching services, which you can submit to your insurance company for potential reimbursement.

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Here are the key details regarding insurance reimbursement:

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• Superbills for Reimbursement: After each session, we can provide you with a superbill that includes all the information required by your insurance provider. This will allow you to submit the document to your insurance company for reimbursement consideration. We strongly recommend checking with your insurance provider to determine if ADHD coaching services are covered and what the specific reimbursement process entails.

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• Out-of-Network Benefits: If your insurance plan offers out-of-network benefits, you may be eligible for reimbursement for coaching sessions. Many health insurance plans provide reimbursement for mental health or behavioral health services, even if those services are not directly billed by an in-network provider. It's important to verify your plan’s coverage and reimbursement policies with your insurance provider.

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• HSA/FSA Eligible: In many cases, you may be able to use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for ADHD coaching services. These accounts are pre-tax, which means they can help reduce the overall cost of coaching services.

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Cancellation & Rescheduling Policy

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We understand that life can be unpredictable, and sometimes it’s necessary to reschedule or cancel a session. To help us manage our schedules effectively and respect the time of all our clients, we have the following cancellation and rescheduling policy:

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• 48-Hour Notice: We kindly ask that you provide at least 48 hours' notice if you need to cancel or reschedule a session. This gives us the opportunity to offer that time slot to other clients who may be waiting for an appointment.

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• Late Cancellations: If you cancel a session with less than 48 hours' notice, a $50 cancellation fee will be charged. This fee helps compensate for the lost time and ensures we can continue offering flexible scheduling to other clients.

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• No-Show Fee: If you miss a session without notifying us in advance (a "no-show"), the full session fee will be charged. This policy is in place to ensure that we are able to maintain availability and continue to offer high-quality ADHD coaching to all of our clients.

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We understand that emergencies can happen, and we are happy to work with you to find a solution in extenuating circumstances. Please reach out as soon as possible if something comes up, and we’ll do our best to accommodate your needs.

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Payment Methods

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We offer several convenient payment options to make paying for your coaching services as easy as possible:

• Credit/Debit Cards: We accept major credit and debit cards for payment. Payments can be processed directly through our online portal.

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• HSAs and FSAs: If you have a Health Savings Account (HSA) or Flexible Spending Account (FSA), you can use these funds to pay for ADHD coaching sessions. These accounts are often pre-tax, helping to reduce the overall cost of your services.

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• Superbills for Reimbursement: As mentioned earlier, after each session, we can provide a superbill for you to submit to your insurance provider for potential reimbursement.

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Payments are due at the time of service, and we will make every effort to provide you with a seamless experience from start to finish.

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Why Choose My Cognitive Connection?

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At My Cognitive Connection, we are deeply committed to providing the best ADHD coaching experience for our clients. Our experienced team has over 20 years of combined experience in mental health, helping individuals from all walks of life manage ADHD and other related conditions. We work closely with our clients to develop personalized strategies that improve focus, organization, and overall quality of life.

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While we are an out-of-network provider, we strive to make our services accessible and affordable. Our fees are competitive, and we provide superbills for reimbursement, as well as the option to use HSA/FSA funds. We also offer flexible scheduling options, and our cancellation and rescheduling policy helps ensure that you can receive the support you need without unnecessary disruptions.

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If you are ready to take the next step in your ADHD journey, we invite you to schedule an introductory session today. Our team at My Cognitive Connection is here to guide you through every step of the process, providing you with the tools and support you need to thrive.